ProductBrief

fame CRM gives your company the competitive edge it needs with a flexible and effective Customer Relationship Management solution. The Software provides the link you need to easily access all your business information and is designed to improve human interactions in a business environment that enable organizations to manage, coordinate and synchronize all customer touch points. It is a secure application that can be customized to your exact needs.

fame CRM is a powerful customer relationship management tool that enables you to manage your sales pipeline, prospect communications, marketing campaigns, tracking and much more. It guides in building a profitable & sustainable practice based on customer relationships and assists in getting new customers and retaining the current and the future ones by sending targeted marketing campaigns based on custom filters to your customers to drive repeat business.

Automate all critical business information, increase productivity and reduce costs to develop effective sales, marketing and customer service strategies. fame CRM has the reputation for embracing the vision of every client and is determined to help you maintain a competitive edge and get you to your next level faster.

This powerful, simple & easy to use module comes in two flavors – Standard & Premium. It is built on Microsoft.NET platform using in-house developed Rapid Application Development (RAD) tool which allows for quick customization.

ProductFeatures

Integration with Point-of-Sale

Categorization of Loyalty Customers

Supplementary Cards can be issued to Loyalty Customers

Define Loyalty Schemes for different periods in advance

Assign Loyalty Points for a product or products under a Category

Points gained by Supplementary Card Holders will be accumulated in thePrimary Card Holder’s account

Periodic issue of Gift Vouchers on accumulation of pre-defined number of Loyalty points

Redemption of Gift Vouchers

Define Special Bonus Schemes for specified Category of Products/ on acquiringspecified Loyalty points during a period of time

Communicate with clients regularly for sending Customer statement, Anniversary wishes, on special occasions and Sales promotion Schemes

Remote processing

screen shots

crm dashboard

member master

Fame Solutions WLL

Regional Development Support Team in Bahrain with offices in India, Singapore & USA.

ISO (9001 : 27000)

CMMI Level 3 Certified

Contact us

Address: P.O.Box 20658, Suite No. 122, 12th floor, Al Zamil Towers, Manama, Kingdom of Bahrain

Phone: +973 17 217 991

Fax: +973 17 217 992

Email: sales@fameERP.com

Client's voice

fame ERP is a perfect ACCOUNTING software solution for a mid-sized hospitality firm such as ours. It’s easy to use and well integrated with our Micros Restaurant POS system

Mr. T.K.Pauly / Financial controller

fame HCM & Appraisal Application is a handy tool for reports and payroll processing as well as performance & appraisal system of employees, helping to promote them in a better way. Timely tech support is highly appreciable.

Ms. Shaima / HR Manager

fame F & B POS: We've been able to increase table turns, better manage operations and realize significantly higher REVENUE

Mr. Shankar / IT Manager

fame Service Centre helped us to ensure that we deliver the best possible customer service, while we gained added benefit of internal cost reductions and better information availability.

Mr. Manoj / Finance Manager

fame CRM is a comprehensive service which is simple, user friendly and easy software package. We have the privilege of reviewing the payroll before its final submission for net banking online transactions and it enables to generate payrolls based on multiple currencies. Various forms and reports are also readily available and can be customized as per our requirement.

Mr. George Middleton / CEO

fame business solution is a flexible ERP system that could handle the challenges of performing accounting, billing, Inventory and reporting activities along with HR & Payroll management on a multi location application. It is one solution and package for all our critical activities in our Business. One of the key points that made up our decision is that fame Tech Solutions WLL was the only service provider who could offer a complete package together under one agreement.

Ms. Lalitha / IT Manager

One of the main reasons for choosing fame ERP was the robustness of the ERP system and the flexibility it offered to suit our business needs, especially as unique and as complex as ours, compared to other ERP solutions in the market. fame's service, implementation and support go beyond the terms of the agreement-in-writing as the approach has been as if we are partners in business. Today, our experience with fame has spread over a decade and we continue to cherish the valued relationship we have with them.

Ms. Hanadi E. Hassani / Head of HR

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